We are committed to safeguarding the privacy of all our Fitness Members. Fit Cycle Fitness Studio will not disclose your personal information in any way without your permission. By placing an order with us, you agree and acknowledge our privacy policy.
01 Information We Collect
To provide our services — bookings, packages, classes and member communication — we collect a small set of personal details when you sign up or transact with us. These include:
We use this information to maintain your account, confirm class bookings, send important notices about your membership, deliver merchandise where applicable, and occasionally update you on news from the studio.
02 Payment Information
Your payment data never touches our servers. Payment information is sent directly to our payment gateway service provider and is not stored anywhere on Fit Cycle Fitness Studio's database.
This means card numbers, CVVs and similar sensitive details are handled exclusively by certified third-party processors who specialise in payment security. We only ever receive a confirmation of whether a transaction succeeded.
03 Security
Fitness Members are encouraged to set a strong password to protect their account. We recommend the following at minimum:
Password Recommendations
- A combination of uppercase and lowercase letters
- At least one number
- At least one special character (e.g. !, @, #, $)
- A minimum length of 8 characters
Treat your password the same way you'd treat the keys to your home — don't share it, don't reuse it on other sites, and update it if you suspect it's been compromised. If you ever notice unusual activity on your account, contact us immediately.
04 Cookies
We use cookies to give you a fuss-free and streamlined experience by allowing the website to remember some of your actions — such as staying logged in or keeping items in your cart while you browse.
By browsing our site, your browser will store cookies. If you do not wish to have cookies stored, you may change the settings on your browser at any time. Please note that disabling cookies may limit certain features of the site, such as automatic login or saved preferences.
05 Get In Touch
If you have any questions about this Privacy Policy, want to access or correct your personal data, or wish to delete your account and the information we hold, we'd love to hear from you.
Questions about your privacy?
Email us — we read every message and reply within two working days.